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Rovella Hyman

Rovella Hyman

Patient Care Coordinator

Office: 301-496-2921

The patient care coordinator is responsible for the scheduling of all outpatient appointments within the Surgical Neurology Branch. The patient care coordinator also assists with the scheduling and coordination of patients requiring surgery and inpatients admissions. This appointment scheduling involves working closely with the MRI / radiology department to schedule diagnostic testing and other NIH care teams to schedule consults and protocol-related evaluations.

The patient care coordinator works closely with the research nurses to ensure that patient appointment needs are met in respect to protocol requirements. The patient care coordinator also provides assistance with patient travel, transportation, and lodging needs associated with patients’ NIH protocol visits, and acts as the expert in travel and reimbursement related issues. The coordinator plays an essential role in ensuring that patient’s protocol visits occur in a safe and stress free manner.